Makerito privacy policy

Last updated: 15 October 2026

This is a translation provided for convenience. In case of any discrepancy, the French version prevails. The French version is shown when the site language is set to Français.

This page applies the GDPR (Regulation (EU) 2016/679) and law no. 78-17 of 6 January 1978. See also our terms of use and legal notice.

Data controller

The publisher of makerito.com, an individual (see the legal notice).
Email: contact@makerito.com

No data protection officer has been appointed. No advertising, no resale of data, no automated decision producing legal effects (article 22 of the GDPR).

Processing

Processing Data Purpose Legal basis Retention
Creating a model (with or without an account) images, texts, settings, files produced, session identifier making your model performance of the service (art. 6.1.b) preview files: 24 hours; files of a model obtained: 1 year; deletion possible at any time from "My account"
Scheduled 3D files settings and images of your model, project name, language, account email making your files in the background, even if you close the page, and notifying you by email when they are ready (or if production fails) performance of the service (art. 6.1.b) files ready: 7 days, then erased; scheduling cancelled from "My account": erased; the service email is described below
Account email, language, creation and activity dates, credit balance and history, models and configurations, communication choices logging you in, sending you your files performance of the contract (art. 6.1.b) as long as the account is active; warning by email after 10 months of inactivity, anonymisation after 1 year (6 months if our emails bounce); never while a purchase or download right of less than 2 years is attached to it
Service emails email login link or code, download link, warning before anonymisation, notifying you that your scheduled 3D files are ready or could not be generated performance of the contract (art. 6.1.b); legitimate interest for the warning (art. 6.1.f) pending message erased within 24 hours; login link valid for 20 minutes, single use
Communications (news, offers) email, date of consent informing you, only if you ticked the box consent (art. 6.1.a; art. L34-5 CPCE) consent expires 3 years after the last contact; after unsubscribing, an encrypted fingerprint of the address is kept so as not to write to you again
Published reviews display name, rating, comment, photo (location metadata removed), model, dates publishing your review on the catalogue consent (art. 6.1.a) until you delete it; refused: 90 days; account anonymised: review kept under the name "user", photo erased; account deleted: review erased
Review reminders, without an account (trace) template, language, date, model identifier, session identifier, thumbnail of the model (256 KB at most); no file, no email, no name offering to rate a model on a later visit (after 1 day, then every 2 days), because its preview files are erased after 24 hours legitimate interest (art. 6.1.f); "Don't ask me again for this model" box 30 days, then erased; if you log in, it moves to an account's schedule (next row)
Review reminders by email (accounts) email, language, name, date and thumbnail of the model inviting you to rate a model: window on a visit after 2 days; without a visit, email after 3 days, then one more reminder after 7 days (window) or 8 days (email) legitimate interest (art. 6.1.f), with objection: "Stop review reminders" link in one click, without logging in, in every email; no email if you unsubscribed from our communications reminder line erased 60 days after the schedule starts; account erased or anonymised: erased; opt-out link valid for 60 days
Security and abuse prevention IP address, browser ("user agent"), language, transformed into encrypted fingerprints limiting requests, refusing disposable emails, granting the welcome offer only once, counting the 3D files created without an account (limit of 2 per day and 10 per month without an account, of 5 per day and 30 per month with a free account) legitimate interest (art. 6.1.f) 90 days; fingerprint of the addresses that received the welcome offer: as long as the welcome offer exists, and at most 6 months after it is granted; fingerprint of the IP address of the 3D file counter: 30 days
Logs and traffic IP address, date, page, response code, browser; technical description of browser errors and your latest actions in the interface operating, securing and improving the site legitimate interest (art. 6.1.f) web server logs: 14 days; statistics (truncated IPs, no cookie or third-party service): 90 days; daily traffic totals, anonymous: 400 days; application logs: size-limited, oldest erased automatically
"Write to us" message type, text, email (optional), device, browser and system (optional), current configuration and attached images (optional) handling a problem, an idea or an opinion legitimate interest (art. 6.1.f) message handled: erased 90 days later, with its attachments; account erased or anonymised: email removed, message kept; without an account, erasure on request
Your messages email, content of the exchanges replying to you legitimate interest (art. 6.1.f); performance of the contract if an order exists the time needed to handle the request, then 1 year; proof of reply to an exercise of rights: 5 years
Backups copy of all the data in this table restoring the service after an incident legitimate interest (art. 6.1.f) one copy at each site update and at the administrator's request, on a medium we control, in France, used only for a restoration; each copy is erased after 12 months at most: data erased from the site disappears from the copies within that time

Only the email address is necessary, to create an account or receive a link; without it, you can create a model without an account. The other fields are optional.

Recipients

Only the people in charge of operating the site have access to it. Our processors (contract compliant with article 28 of the GDPR):

Provider Role Location
OVHcloud (OVH SAS, France) hosting of the site and the data server in France
Brevo (France) sending service emails and our communications European Union (France, Belgium)
Proton (Proton AG, Switzerland) mailbox of contact@makerito.com Switzerland

The public sees only what you publish in a review. Authorities may obtain data under a legal requisition.

Transfers outside the European Union

Your data is hosted in France. The contact mailbox is in Switzerland, a country recognised as adequate by the European Commission (decision of 26 July 2000).

Some of the processors of Brevo, which sends our emails, may process this data in the United States or India. These transfers are covered by the European Commission's standard contractual clauses and, for the United States, by the EU–US Data Privacy Framework.

Your rights

Access, rectification, erasure, restriction, portability, objection (to processing based on legitimate interest, and without justification to our communications), withdrawal of consent at any time (communications, reviews), directives after death.

You can delete your models, edit or delete your reviews and unsubscribe from "My account". For anything else, write to contact@makerito.com: reply within one month, extendable by two months for a complex request.

Review reminders: the "Stop review reminders" link at the bottom of every email stops them for all your models, without logging in; the "Don't ask me again for this model" box in the review window stops the reminders (window and email) for that model.

Complaint: CNIL, 3 place de Fontenoy, TSA 80715, 75334 Paris Cedex 07, or online at www.cnil.fr/fr/plaintes.

Cookies and browser storage

No advertising or audience-measurement cookie, hence no banner: everything below is strictly necessary for the service and exempt from consent (article 82 of the Informatique et Libertés law, CNIL guidelines of 17 September 2020).

Name Use Duration
makerito_session (cookie) keeping you logged in; without an account, finding your models again 12 months at most in the browser; session expired on the server after 12 hours without activity, 30 days at most
makerito-theme, makerito_lang remembering theme and language local storage, on your device
makerito_last_job, makerito_avis_plus_tard finding the current model again; no longer offering to rate local storage, on your device
makerito_bienvenue_vue not showing the congratulations window again for 12 h (closing time) local storage, on your device
makerito_plateau remembering the print bed size you chose, when you are not logged in local storage, on your device
makerito_avis_intention reopening, after you log in, the review window of the model whose link you followed in a reminder email; your "Later" and "Don't ask me again" are no longer kept on your device but by our servers (see "Processing") local storage, on your device; 1 hour at most, erased as soon as it has been used
makerito.boite-noire, makerito.registre-onglet, makerito.dernier-ecran, makerito.derniere-sortie trace of your latest actions, attached to an error report local storage; transmitted only in case of an error

You can erase everything from your browser settings.

Minors

Under 15, the consent of a holder of parental authority is also required to accept our communications or publish a review (article 45 of the Informatique et Libertés law).